FAQ

Our maids offer services such as cleaning, cooking, childcare, elderly care, and pet care. You can choose between full-time, part-time, live-in, or live-out options.

You can browse our available maids online, contact us for recommendations, or visit our office. Once you choose a candidate, we will assist with interviews, visa processing, and contract formalities.

It's not necessary to be present. Many clients provide access through a key, code, or lockbox. If you choose to be home, it's recommended to maintain a safe distance to allow the cleaners to work efficiently.

Most professional maid services supply their own cleaning products and equipment. It's advisable to confirm this with the service provider and inform them of any specific product preferences or allergies.

Payment methods vary by company but often include credit card, check, or cash. Some services require payment at the time of cleaning, while others may bill you afterward. It's best to discuss payment terms directly with the service provider.

Many maid services are accustomed to working in homes with pets. It's important to inform them about your pets in advance. For the safety and comfort of both pets and cleaning staff, you may be asked to secure your pets during the service.

Standard cleaning services often exclude tasks like cleaning inside ovens or refrigerators, washing windows, or handling hazardous materials. For specialized cleaning needs, it's best to discuss them directly with the service provider, as they may offer these services at an additional cost.